Johannes Schleith
Sr Product Manager, Thomson Reuters
BIO
Johannes Schleith is a Senior Product Manager for Legal Technology at Thomson Reuters, with a background in Cognitive Science and Human Computer Interaction. Passionate about User-centered Innovation, User Experience and Human Centred AI.
Talk (Advanced):
Don't Design for AI
The emergence of LLMs and other AI technologies is changing everything - or, is it? This talk explores how user centered design techniques remain relevant in a world of AI powered products and services, how design thinking can translate between subject matter experts and data scientists and enable innovation with a problem-led approach.
Outline
Take a problem-centered approach, focus user research on relevant cognitive jobs-to-be-done and systems - rather than a focus on technology
Interdisciplinary experimentation between design, data science and engineering
Design principles for human centered AI, prototyping and evaluation of AI powered concepts
Key Takeaways
Discussion of design as an often undervalued and underrepresented superpower
Example of the application of user centered design to AI powered product innovation in legal tech.